3dphysics Labs (referred to as "we," "us," or "our") collects information necessary to provide our digital partnership services and improve our website performance. This includes:

Information You Provide Directly: We collect personal information that you provide to us directly through our website, such as your name, email address, phone number, and business details when you fill out a contact form or request a quote.

Non-Personal Data (Automatically Collected): When you visit our website, we automatically collect technical data using analytics, such as your IP address, browser type, device information, and the pages you visit. This helps us improve our website and the services we provide.

We use the information we collect for the following purposes:

Service Delivery: To provide and improve our services, including web design, digital marketing execution, and strategy consultation.

Communication: To respond to your inquiries, send service-related notices, and communicate about your partnership plan.

Billing and Payments: To process payments for our services.

Marketing: To send you updates, news, and promotional content about our services. You will always have the option to unsubscribe from these communications.

Our website uses cookies and similar tracking technologies (such as pixels) to analyze website traffic, remember your preferences, and help us run targeted digital marketing campaigns. By continuing to use our website, you consent to the use of these technologies. You have the ability to manage or refuse cookies through your browser settings.

We take the security of your data seriously. Your information is stored on secure servers and protected by industry-standard security measures. We do not sell or trade your personal information.

Third-Party Sharing: We share your data with trusted third-party service providers (such as payment processors, marketing tools, and analytics platforms) only as necessary to help us operate our business and fulfill our service obligations to you.

International Transfers: Although we exclusively serve Canadian clients, the third-party service providers we use may process or store your personal information outside of Canada, primarily in the United States. When your data is transferred outside of Canada, it is subject to the laws of that jurisdiction.

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Once the retention period expires, we securely destroy or anonymize the data.

As a Canadian resident, you have the following rights regarding your personal information:

Right of Access: The right to request access to the personal information we hold about you.

Right of Correction: The right to ask for your personal information to be corrected if you believe it is inaccurate or incomplete.

Right to Withdraw Consent: The right to withdraw your consent to the collection, use, and disclosure of your personal information, subject to certain legal exceptions.

We reserve the right to update this Privacy Policy at any time. We encourage you to review it periodically. If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.